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  • This is a long review, but well worth your time I purchased a vehicle from Plaza Motors that had several issues, including a major mechanical issue with the transmission that I was not made aware of until a week after my purchase when it leaked massive amounts of fluid all over my garage. While I would normally give a lower rating considering some of the unsavory things that went on, it is the resolution of the issues that is the redeemer. Firstly, we were straight up lied to about our trade in - a vehicle we bought for almost $30K 6 months ago. We were told they would be MAX listing it for re-sale at $21K, hence their low ball offer. They listed it for $25K - your typical slimy used car dealer crap. You're honest with them but can never get the same respect in return. Anyway, as for the issues with the Range Rover we purchased - several of the minor issues we signed with our contract for them to fix. However, under AZ law, the dealer is required to repair any major mechanical issues that prevent or significantly impact the ability to drive the vehicle (my transmission issue). I wanted the car repaired only at Land Rover by this point because I was extremely uncomfortable, and the guys at plaza motors were respectful of that. Because my vehicle could have been repaired elsewhere for cheaper, they put that money toward my repair at the LR dealership, plus a little extra for another issue with the vehicle that didn't impact the driving experience, but it was still pretty dangerous. Because of this resolution, I can't give the guys a bad rating. But I do not believe my vehicle was inspected prior to re-sale, and they also sold my friend a vehicle in which the horn didn't work (which they're repairing). If you are considering buying a vehicle from this dealership BRING A MECHANIC TO CHECK THE VEHICLE!!!! Do not trust a thorough inspection was done on your car, because it most likely wasn't. Most of my issues with this purchase are resolved, the big ones anyway, but I'm totally jaded by the stereotypical slimy used car salesmen experience and I will only purchase vehicles from the big names in the future, as I always have in the past. Lesson learned.
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