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  • I took my 2012 Nissan Altima to Airport Nissan on September 29th and October 6th, 2017. On the first visit I was getting an oil and filter change. I told the service director, John Kustron that I heard a rattling noise when accelerating. He had a service technician install a couple new clamps around the loose exhaust shield. This didn't totally alleviate the noise. When I returned to the dealership yesterday afternoon it was discovered I needed a new catalytic converter. John said this would be covered under the federal emissions 8-year 80,000 mile warranty. Thank goodness. The cost for the parts and labor would be around $1,100 otherwise. John is very personable. He put some gas in my car for my (2) long trips from Euclid. The customer lounge is great. They have cold soft drinks,fresh coffee, popcorn and various other snacks. I would rather travel the extra distance to Airport Nissan instead of going to Mentor Nissan, Ganley Nissan or Bedford Nissan.
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