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| - Needed a good sushi place and found Double Sushi from Yelp. I live around the corner, drove passed it several times and assumed it would not be good (based on location and name of restaurant). But if Yelp says it's good, it's probably good. So I checked out their website beforehand, called ahead of time and placed an order for pick up.
1. Customer Service - Fabulous. They were cheerful answering the phone. They were great taking my order, repeating it correctly, offering 10% on cash pick up, gave the total price, and stated how long it would take (it was quicker than they said). First impression = impressed.
2. Restaurant - It WAS clean like everyone said. Unexpectedly spacious inside. No tiny tables squashed together. Sushi bar with the young sushi chef proudly standing at attention. 2 tables of patrons. They had my order ready to go. And even chatted about the freezing weather for a bit. Very friendly.
3. Presentation - Lovely. Clear plastic containers showing the nicely displayed sushi. Small plastic soy sauce containers with the lids (these are great! I don't enjoy opening those messy tiny soy sauce packets).
3. Sushi - Surprisingly good. We ordered Black Dragon, Golden Dragon, Spicy Tuna Roll and a Hamachi Pizza. The flavour was great, the fish was fresh, the unagi sauce was thick and sweet.
A few friendly tips:
- Improve the website. Lots of missing pictures, and the ones that were there were small. Invest the money or ask a nephew / neice to zazz it up.
- The name. Can you do anything about the name, or is it too late? It's probably too late, but if you do open your sister restaurant, take the time to find a cool Japanese name. It's Toronto, we will learn how to pronounce it (ie. Izakayas are all over the place now).
- Decor. This neighbourhood will likely become the next Leslieville (cross our fingers). So here are a few of my favourite things: slightly dimmer lighting, soft music (koto is preferable, but modern is great too), greeting closer to the door (I walked in and was asked from the other side of the spacious restaurant how they can help, and I yelled back that I was there for pick up - felt a little silly).
All in all, a great take out experience. Looking forward to trying more on their menu next time.
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