I've been coming to Mr. Goodcents for a while and was interested in their "new" toasted selections. I ordered their California Turkey club, they took my name and disappeared to the back only to come back out and continue helping customers. I figured it may take a minute or 2 so I let the customers behind me move ahead with their non-toasted selections. Quite a bit of time passed and what had to be 10-15 minutes later a lady emerges from the back with my sandwich. I got a "sorry for the wait" and took my sandwich to my table. It was then I found out that the guacamole was left off, so all I had was a cheesy turkey sub. I then had to go to 3 employees to get this guacamole, with another "sorry" to go with it.
Needless to say by the time this saga came to an end, the rest of my group was done eating and got to spectate as I ate my sandwich, as well as eating additional time off our lunch hour. Pretty disappointing, maybe all sub shops aren't equipped for the toasted game.....or maybe they could have better communicated the ordeal that was to come.