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  • I will never order from this place again!!! I placed an online order at 3:50PM and received an email confirmation that it would be ready at 4:20PM. I call at 4:50 to find out where my pizza is and am told by the guy who picks up that they never received my order and that there online order system is down and they have no cooks in the kitchen to make full pizza orders but they are still serving slices. I ask him whether my card will be charged since the system is down. He says no. Immediately I check my account online and sure enough there is pending transaction for $23.69. So I guess they're system wasn't down after all. More likely they forgot to make my order and instead of simply apologizing and offering to make the order now, the guy lies to me and tells me their system is down and they don't have cooks in the kitchen but they're open for business and still serving slices of pizza, just not full pizza orders. Which doesn't make any sense at all because either he's lying about not having any cooks in the kitchen or they're serving people frozen re-heated slices of pizza and calling it fresh. Either way, thank goodness for bank charge backs. I had the transaction reversed within minutes when I contacted my bank. Mama Mia pizza has lost a customer for life. UPDATE: The owner called me back to apologize almost an hour later and offered to make me my pizza. I've revised my rating to 3 stars because they do have good pizza. But don't ever order online. This place can't handle online orders and this is not the first time I've had problems ordering online with them. Personally, I don't think I'll be going back.
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