I have used Tami and her ponies for 2 of my kids birthday parties one with the petting zoo, and my sister used them for her sons "Toy story" themed birthday. They have always been on time, very friendly to the parents and all the children, always asking the kids questions, or helping a kid who may be nervous about the ponies. The petting zoo animals were a huge hit! when the kids weren't riding the ponies, they were playing with the animals. Very professional team! Adorable and very sweet little ponies, decorated each time to the theme of the party, with bows and beautiful braids! I know I'll use them again, and have recommended out quite a few times! You're kids will have the best party ever with them!