The last 1-star review I left was in October of 2013 for a large corporate establishment.
I saw the sign on the storefront for "$9.95 Mixed Bouquet" and I stopped in. The $9.95 bouquet they showed me looked so cheap (that should've been my first clue) that I opted for their "Cash-and-Carry $10.95 1/2 Dozen Colored Roses." I picked 3 pink and 3 red, some Babies Breath and asked for the flowers to be arranged.
The flowers (see picture) were not arranged nicely- babies breath on one side, 3 roses skewed on another, and the other 3 awkwardly sticking out in different directions. The ribbon(for tying balloons) the bouquet was tied with was gone by the time I walked back to my car.
The person who arranged my flowers and the person who rang me at the register were different people. The staff member at the register says that the red roses are more expensive (the flower arranger didn't know), and I was not informed of the price differential. No apologies, no nothing even when I inquired about the price. All together, that bouquet in that picture was $17 and some change with tax.
I actually was on my way to Whole Foods to get a bouquet and thought that I would stop by a family-run flower shop instead. What a big mistake. I came home right away and un-did the original arrangement, and I can't believe the price I paid for it. You can get the same quality, for cheaper, on the corner of Fifth and Craig on Sunday mornings.