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| - My first visit to Indulge left me less than a raving fan, and I tried to capture the reasons in my previous review. To my amazement, I received an email in response from the owner of Indulge, within 24 hours, addressing concerns. In a day and age where many dismiss complaints with the idea that there are plenty of customers out there, this type of ownership goes a long way with me...so we returned for another try. It was nothing short of great!
Was there a wait when we got there at 6pm on a Saturday? Thankfully, yes! I'd be concerned if there wasn't at this time on a weekend. 15 minutes, tops. There was also a very pleasant hostess, doing whatever she could to make the wait less painful, including getting my two children a glass of water to satisfy them, and menus to occupy them.
We ordered almost exactly as the last visit, my wife and I angus burgers, and the kids got chicken fingers (next time we're trying the mac 'n cheese, Lee). Again a HUGE kids portion, and they even split it for us onto two plates! No extra plate charge, no sighs, just good service. This time, the burgers were cooked to order, medium and medium well throughout! Same as last time, all of the food was fresh and delicious...great meat!
A quick comment about the atmosphere, which was very lively. Good balance of dining room to bar area, great DirecTV service for games playing, and loved that the owner makes the rounds throughout the place to check on everything...he even had my shy two year old warming up to him, he came by so often, and was so friendly. The staff is a young group, and provided great service. Having worked in retail for 15 years, I know this is no small feat to accomplish, again a testament to the owner's involvement.
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