I went there twice, hoping for a better result the second time - which I didn't get.
The plastic tubs for your feet, lined with sheet plastic, just feel weird and unpleasant. There are lovely chairs with attached tubs, but they don't use them. I suppose they would have to sanitize the tub each time and they don't want to do that. So instead, you put your feet in a shallow, quickly-cooling tub of water and wiggle your toes in the plastic wrap. Not a nice feeling.
The woman who did my nails disagreed when I asked her to shape my nails square and did them oval instead. Um, I'm paying for the service so I think you can keep your opinion to yourself.
I won't go back a third time. It's really too bad because they are so close. However, they have a lot of competition and, if they want to build their business, they need to be friendly to first-time customers (the man at the front was; the women at the back just eye you suspiciously and gab away in another language).