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http://www.openvoc.eu/poi#funnyReviews
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  • My son gave me this as a birthday present. The only good thing was i didnt have to wait,after getting signed in, they took me back immediately. When i got there they had their little children running around and no one greeted me. I came in and after standing there for a min or so one of the massage ladies smiled and said "may i help you". I showed her my gift certificate and thats when the lady up front acknowledged me ,she acted like she was mad the other lady approached me. Horrible customer service. They are such fast talkers they nwver really gave me a chance to tell them what i wanted,they basically said you have $50 gift card you get combo. Which i agreed too b/c it included foot and body massage. I've gad massages before i didn't feel relaxed and i didn't feel like the male massager gave it his all. He did a lot of slapping on my feet instead of massaging. The same man who did my feet did my body massage. He pointed me to the room, I went in waiting on instruction after a few mins i finally looked up to see a small sign telling me to undress. The massage room was noisey , their ceiling is open to the rafters and to the store next to them. the entire time i heard people in the other store laughing and talking I felt uncomfortable and not relaxed at all. During the body massage, it felt more like he was carressing my butt and not massaging it. He was very heavy handed, and this morning i feel like I've ben run over by a bus as I'm writing this. Never have i felt this way and I've had many other massages before. When the massager was finished he slapped my back, literay said "Done"and he walked out. As i was leaving i was about to walk out the store and 2 massagers and the receptionist yelled at me to stop at the front desk, didn't ask me how the services were but immediately azked if I wanted "to leave a tip for all of their hardwork"and pointed to a sign that tbey have displayed up front with suggested tip amounts. The lowest being $10. I was offended and in disbeleif because i didnt receive the kind of service that warranted a tip. I felt pressured to give a tip becUse all 3 of them were stairing at me to see what i was going to say. I said i didnt have cash she said" we take card". I told her i would leave $5. The other 2 massagers immediately said something in their language and walked away. This may not seem like much to some but i take customer service seriously. If i pay my money or "my sons money" i want exceptional customer service. Nevertheless i will not be returing or recommending this place.
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