My wife and I had the great pleasure of meeting and working with store manager John. We had purchased two sets of riding communication systems that Monday and later found out they weren't what we needed. In short, John not only helped us return the original items but also helped us pick out exactly what we needed. He then went ten steps further and set up the headsets into two of our helmets even though they had already closed for the night. John is a great example of exceptional management, customer service and going above and beyond.