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  • Such a great place to stay. My family and I stayed here during a weekend trip to Cleveland. We went with this hotel because it is only about 10 minutes from downtown Cleveland and we got a great rate on a online hotel site. I was really skeptical of the quality and cleanliness of the hotel and our room. Upon walking into the hotel we were pleasantly surprised. The lobby was very nice and well laid out. It only take us about fives to get to the front of the check in line as there were three people ahead of us. Once checked in we were each given one of their warm, soft delicious chocolate chip cookies and made our way to the elevator. Once we made it to our room we were really pleased as our room was very clean. The beds, bathroom and carpets were spotless. Trust me, my wife is OCD when it comes to hotel room cleanliness. The room also had a mini fridge, microwave, MP3 clock radio and a flat screen TV. Now let me just tell you about the bed. OMG! One of the best and most comfortable beds we have ever slept in. We only got about four or five hours of sleep the one night as we were having a great time in downtown Cleveland and didn't want to go back to the hotel so soon. The next day we were all really well rested and felt like we slept for twelve hours. The bed was so good we found out the brand and model and bought one at our local mattress store that offers new hotel mattresses once we got back home. The hotel also has free WIFI , a indoor/ outdoor pool and plenty of ballroom space for a special event or meeting. There's even a Shula's 2 steakhouse on the property. While on our way back home we realized that we left our coffee cups in our room so we called the hotel and they told us that they had called us at home and left a message to let us know that a cleaning lady found them in our room and that they could mail them to us free of charge. We had them hold onto them since we returning to Cleveland the following weekend. I don't know why there are so many negative reviews. We really enjoyed our stay and I highly recommend this hotel as the staff was great.
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