On December 28, 2015 I was about to fly out to Dallas and wanted to wear one of my boots. Saw that the bottom of the heel had come off and it was showing the nail. I called this place and he said he could fix it now. I told him great and I was there in 5 mins. Took him less than 5 mins to fix the heel and he charged me $5. I was very pleased and I was able to make my flight for my vacation. I'll definitely come back here again.