We've gone to this location twice before. This time it was pathetic! The young woman who took our tickets mumbled. I asked her to repeat what she said. She looked down and mumbled, "something, something, seven, something". Our server didn't show up until we had been there for at least fifteen minutes. The theater wasn't even half full at that point. The drinks came out piece meal over the following twenty minutes. Our daughter's milkshake finally showed up after 30 minutes. Mostly melted. All four meals were stone cold. The only time the sever came promptly was to bring the check. Next time we'll save the hassle and go out to dinner before attending a convenient Harkins cinema.