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  • Went in to send an already addressed box (10x10x2) weighing less than one pound from 89130 to a New Jersey zip code. I advised the clerk the lowest shipping rate was acceptable, since this was a return item and I was not concerned with the shipping speed. I was first asked to fill out a UPS shipping form if I wanted to ship it UPS. I then asked if there was another way to ship it so I didn't have to repeat the effort of attaching another address label. The male at the counter said it could be shipped USPS with the address label already affixed to the box. I told him that that would work. I expected the package would be weighed, the proper postage would be affixed, and I would be on my way. Directly after I mentioned just using the USPS, it appeared he was perturbed that I decided to ship it USPS and advised me, because of the size of the box, it would HAVE to be priority mail at a $20.00 rate. I asked why it had to go priority mail and he repeated it was because of the size of the box. I thought $20.00 for an item that was just barely twice that price in the first place to be shipped was a bit high and the box was by no means large at all. I again asked if there was a lower rate, not priority, but he said there was not. Hearing this, I decided to just go to the regular post office and mail it there. Once at the post office, the price to ship it was $9.64. Weighed, postage affixed, and on my way, this time satisfied with the shipping costs. So was the price of $20.00 at the UPS Store correct, or was the counter guy just ticked that I decided to use the post office, which was how I felt. So this UPS Store gets Two stars, for what I thought was too high of a shipping cost and limited options, and the perceived demeanor of the counter guy.
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