I had their lunch with friend and I would have to say its a quite busy place. I had their lunch deals where you get a half a sandwich, soup and chips and a drink. Keep in much this meal would feel like a snack but would cost you a lot.
The concept of Panera is healthy eatery and the food taste good as well. As they showing healthy eatery they are a little pricey. They have a buzzer system where you order and sit. Once your buzzer vibrates you go pick up the food.