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  • Needed last minute (48 hours prior) reservations for Christmas Day. Phoned SouthPark location first. Melissa went above and beyond with regard to customer service. When she did not have availability, she offered to phone the Uptown location. I was on hold for less than two minutes when she came back with: a.) my reservation at my preferred time and b.) news that the location was handicapped accessible. I appreciated that service was from the regular menu rather than buffet (an issue for my guest in a wheel chair) and food was good. One suggestion for improvement would be that, if you see a guest pushing a wheelchair toward the one manual door, might have been nice for someone to offer to hold the door. The valet did earn major brownie points and a bump in his tip, when he offered to fold the chair and put it in the vehicle for me upon departing. Valet parking is free but please be sure to tip! Overall, grateful that a full staff of very professional people had agreed to work on Christmas Day for our benefit. Will go back.
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