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  • I generally LOVEEE Nordstrom Rack. This location is particular special because it's within walking distance from my home. However, outside of their designer shoes, I never really find anything at this store. I had one |Nordstrom Rack| issue occur! I asked an employee if they had a Michael Kors leather jacket in black in any of their other stores. The salesperson was super helpful and tracked down the jacket in a size Medium for me. I ordered the jacket and was happily on my way! A couple of days later when I returned back east, I received an email saying "sorry the item was no longer in stock." I called this branch and spoke to a manager who said it was still in stock (at another store) and she would have it shipped to my home. At the end of the day, I received my jacket but it was a very frustrating process. The service was great but I was still a bit shocked that Nordstrom Rack would make that mistake.
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