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  • What a disappointing departure from all the other Sammy's restaurants in town. The food was the same as the other restaurants, but the service was atrocious. I arrived at the restaurant an hour and a half before closing, but the employees were already working on cleaning and closing up the place instead of paying attention to the customers. There were ~ 8-10 tables of customers, but only 2 servers that I saw working. I saw 5 servers sitting at tables busy folding dozens of napkins. Others were refilling the condiments on the tables. Meanwhile, our server took 15 minutes to initially approach us. Water took another 10 minutes and tasted like it came straight from the faucet, although our server assured us that it was triple filtered. One bottle of beer came to our table almost 20 after we ordered it! Out server brought our food out without any serving utensils (we had to ask for it) and one glass of wine didn't arrive until our meal was almost finished. Instead of checking us, he was busy chatting with his coworkers. The most insulting part of our meal was the 2 employees who were furiously sweeping the floor around us as we ate. I wondered how they would like it if I swept dirt up in the air around their food while they ate. If I ever return to this location, it will be for take out. It's a shame because the restaurant is very nice, much nicer than the other locations.
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