One of the classiest and expensive hotels ever which you won't ever regret staying at. I got good deals through hotel.com and saved a lot more than contacting Shangri-la directly, for a one bedroom deluxe suite. They are so up-to date with the technology and amenities, the service is impeccable from the valet process to check out. The 3 times I've stayed at this hotel, I've experienced the same service and not even one spec of dust or dirt in the rooms. So relaxing and no disappointments. I always woke up late to have high tea at this hotel but I guess I will make another visit for that.