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http://www.openvoc.eu/poi#funnyReviews
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  • Buyer Beware! Good merchandise, although expensive and terrible customer service. I made a purchase there a little over a month ago of a few prepackaged items, clearly marked--not loose beads or anything and my husband went back to return them the next day unopened and in perfect condition. The clerk refused to issue a credit slip saying it was store policy NOT TO ALLOW RETURN OF ANYTHING-EVER. He left the merchandise with the clerk who took his phone number and said the manager would call. ( Come on. It was less than 24 hrs. since the purchase and it wasn't clearance items.) No call and the next month we received the full charge for the merchandise on our credit card. This is a retail store in a strip mall, not a booth at a craft fair. If I can return a car in less than 24 hours in the condition I purchased it, certainly I can return a few craft items! I will NEVER return there and am advising everyone else not to go there unless they are absolutely certain they wish to pay premium prices for items they cannot return.
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