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  • Was very disappointed with the customer service at this place. We had a scheduled appt for a bridal party. We called a month in advance to change who all was coming and when we got there they had no record of it. The front desk lady, Diane, was very unpleasant about it. Not did we ever receive any kind of "friendly reminder phone call" the day before. The lady at the front desk said to us, "well we will try to fit you in" even though we had an appointment there. The ladies who did our facials/massages were a lot more pleasant and friendly. But when the first person you come in contact with at the front desk is nasty to you, it kind of ruins your whole experience. I would not recommend bringing a group to this place because there were a lot of things told to us over the phone that never happened there.
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