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  • Absolutely terrible food. I've never been a Jack Astor's fan but I was recently convinced to visit with some family members and all four of us were disappointed. We started with the garlic bread, one with cheese and one without, and found both to be gross, with too much raw-tasting garlic and too much butter. They also weren't served hot, but rather lukewarm. I had the Hold the Beef burger, which I discovered was inedible after one bite. The non-patty ingredients were fine, but the black bean patty tasted incredibly burnt (????) and drenched in Southwestern spices that weren't described on the menu, and that didn't fit with the other components of the sandwich. I ended up taking out the patty with one bite removed and eating the vegetables and goat cheese. The server never questioned it, which was the one blip in the service - otherwise, our waitresses were personable and attentive, which is the reason for the second star. The other dishes at the table - chicken and shrimp Pad Thai, the sesame chicken bowl, and the Holy Smoke BBQ Burger - were all incredibly mediocre, although not quite as bad. They were eaten because we were hungry and testy, but none of us were pleased. I was offered a gift card after filling out the survey they give you but I'm not coming back here. It's been years since I've been to a Jack Astor's and it will be years more before I return.
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