I have been to this restaurant quite a few times, however this was my first time going since it has gone from order at the counter and then be seated. It was a Sunday afternoon and the restaurant was busy but not full. We had our one year old daughter with us. I ordered a french dip and my husband a chicken sandwich. After waiting for 30 minutes our waiter apologized and asked if we wanted some soup- we declined it was a hot day and we just wanted our meals. I am pretty sure they never put in our order because after another 30 minutes our food still haven't arrived. We got up and left at that point as our daughter was starting to get fussy- to be expected after sitting patiently for 1 hour! Such disorganization and poor service I am sad to say that although the food I have had in the past has been good, we will not be returning.