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  • Updated Review based on 1 night stay on ground floor: One year later, back in town for the same event and some of the shine from last time has worn off. The CONs seem to have been more of an issue this time. Parking was still very difficult. Some event was going on above us through midnight and there was a lot of loud foot traffic and doors opening/closing. Enough so that we had to call the front desk. They apologized and offered to change our room, which was not possible since it was already past midnight and the kiddies were asleep. Still not enough outlets in the room that are conveniently placed. The next morning, had to call the front office 3x times over the period of an hour to get some extra towels. Request for extra pillows/blankets placed online a week prior never happened either. The room we stayed in needs some renovation as shower fixtures were in bad shape and it was probably the most uncomfortable bed I've slept in. We thought that breakfast would win us back, service was friendly, but the food was not up to par with other Embassy locations. Home fries were very dry, and scrambled eggs were not fresh. Checked out the next day and the front desk didn't even address any of the concerns or ask how the stay was. Overall, sub-par Embassy Suites experience. Will probably not come back to this location the next time we're in town. However, we will continue to go to Embassy Suites as the primary choice when traveling, just not this particular location.
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