If there is a way to get your kids senior pictures somewhere else DO IT! This is my second experience with them and it's been awful. You need an appt to come in but they don't keep any kind of a schedule, I would anticipate waiting an extra 1hr before you get in. Not to mention the poor quality of photos and the ridiculous prices. If you can't get out of using this awful place just stick to the yearbook picture and get the rest of your photos done somewhere else. Don't waste you time or hard earned money