My daughter went to see this dentist back in March and he was very nice to her. She is afraid to go to the dentist. I tried to get her in to see him again just recently, calling on the weekends, they stated they don't book during the weekend. I tried calling through the week and no one called me back. Finally I got through today and I was told it stated on my file not to book weekends or evenings. The receptionist said the dentist put it in there, and she could do nothing about it. She didn't know why it was there and after a bit said that we had missed appointments from March, and nothing was billed to the file. It made no sense to me since I had taken my daughter there and it was not on the file, and I was not aware of any other appointments. I cannot take her through the day as I work. If she didn't like the dentist I would have gone to another a long time ago. How sad that they refused us service. So strange there was nothing they could do about. Hopefully I can find someone who is equally as nice. So strange to be refused service. It's never happened to me before. I don't recommend going there as they never return your calls, and also because they were not willing to help me come to a resolution that would have been beneficial to us both.