This review is for the salon in JcPenney. I scheduled an appointment for a root touch up and a bang trim, my stylist Jessica was very very patient and was very friendly and interesting to talk to. For being my first time at a JcPenney salon ever, it was a great experience. Jessica had to stay very late until close just to finish my hair. She had a smile on her face the whole time. The salon was immaculate. The stylist was wonderful. My only problem was that maybe I should have tipped her more! Thank you Jessica!!