One of my favorite things about this place is the customer service. Upon arrival we were greeted with a friendly valet attendent and bell man. After that, the registration desk was seriously the fastest I've experienced at a Vegas hotel and I've stayed at a lot of Vegas hotels. They had ample people working the check in desk and the one who helped us was extremely helpful and friendly. We asked about Light and she took down my cell and told me a VIP host will be contacting me. Very shortly I received a text from a host as promised who was also helpful.
I called guest services many times during my stay for various things and all my interactions were always so pleasant and helpful. The rooms could use a little refreshing but overall they were comfortable. I thought it was a special touch when they would always make a follow up call to ensure that extra towels were delivered or if we needed anything else.
The resort itself is nicely appointed with pretty much anything you would want to do. From great restaurants to nightlife to shopping you got it here.