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  • For the money, the room was better than I was expecting after having seen Imperial Palace's rooms for only a few dollars less. The bed was comfy, the tv was nice, overall very clean. The pool was nicely renovated, although, there are many better to be found. The hotel overall looked tired, but not worthy of being demolished. Excalibur certaily falls short when it comes to service. The entire time of our stay ( a holiday weekend) only one elevator was working for our entire tower's side. Then, one evening, no elevators were working and everyone was forced to climb as many as 8 flights of stairs. To me, that's unacceptable, regardless of how cheap the rooms are. Charge more and fix your equipment or offer some sort of compesation for asking so much from your guests. I know when I book a hotel I am not expecting to be climbing stairs to my accomodations. The front desk was less than interested in offering a solution to this issue. My adivice. forget Excalibur and go to the Flamingo for about the same price and btter everything. I wish harrah's hotels offered the packages like MGM does!
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