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  • I would never go here again. I went there with a group of 4. We all ordered a dish and decided to share. When the dishes arrived, we all scooped a little onto our plates. The waitress asked if everything was okay, with a weird look on her face, and we said fine since none of us had eaten yet. I took a bite of each dish and didn't taste anything that resembled what I ordered so I called the waitress over. She apoplized and said she switched our dish with another table...hence the weird look when she asked how our meal was. She asked if I would like to have them make me the dish I had ordered. I said yes. Then she said that I would have to pay for both dished (wrong one and origional one I ordered). What? Yes, we would have to pay for our dish because: 1. We all scooped some food onto our plates leaving the serving platter almost empty 2. We told her everything was fine when she asked. Everyone at the table scraped that portion of the food back onto the serving dish to appease the manager. She didn't budge on her opinion. I had taken one bite of everything. I am not sure that everyone else had even tried the dish. So...the platter was almost full again and yet still rejected by them. What's with these people? Can they not afford to make a customer happy after they make a mistake? The manager refused to give us the right dish without charging us for the wrong dish AND the right dish. Then they took away the wrong dish that they had given us (since I said I didn't want it because I didnt order it!), but said I still had to pay for it. Expensive 1 bite meal! What kind of place is this? Don't ever eat here! And when a waitress asks you how everything is, be very careful! If you haven't tried everything yet, send her away and tell her to return again when you can give her a comprehensive answer. When you say "fine" at the bamboo grill it is a verbal contract to pay for everything they set down, even if you ordered chicken and they give you pork. Hope you're not Jewish. :) The waitress should have fessed up her mistake. What if one of us was allergic to one of the ingredients she served us? It's Asian food with sauce...not that easy to tell what's all in there. Plus we recgnized the mistake in just a few bits. It's not like we ate the entire dish and asked for our money back. I am a reasonable person. I would have been very satisfied if they took the other food away and simply gave me what I ordered...and only charged me for what I ordered. It's okay to make mistakes. It's not okay to not make your mistakes right. If they are this rude to your face imagine what they do behind the scene. A lack of integrity will make it's way into your food. I promise. I have worked in plenty of restaurants. STAY AWAY!
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