They have no care for timelines. Customer service is horrible. Took my bridesmaid here to look at dresses. We found one we loved and ordered it in April. They said it would be 16 weeks which was longer than it would take for my wedding dress (from Azteca). But it would arrive in August which was plenty of time for my October wedding. We are now 30 days out and still no dress. She has called every week for the last month and they have no answers. They could care less if it arrives in time. We now have to shop for a new dress. As a previous event planner and now a stressed bride I would never recommend this shop.