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  • I was in last week shopping for an anniversary gift for my girlfriend. I was greeted on the Swarovski side by a very friendly woman who asked if I needed any help. I picked out two pieces to look at, and she brought them to me. I fell in love with one necklace, said "it's coming with me," and was walked over to the cash register on the other side. Once again, I was greeted by a delightful man with a superb accent, as well as (who seemed to be) the daughter of the first woman who had helped me. I picked out one more item (a pen) for purchase before I told them I was ready. I then had 3 staff members digging through every nook and cranny in the newly reorganized store to locate that last new box in their system, which they were able to find. All in all, the staff were incredibly friendly and eager to help, delightful to be around, and the store set-up is simply stunning. If you're shopping on the main side, come with your wallets full - they have some of the most amazing pieces that I have ever seen.
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