I went here after a friend of mine recommended it, as I'm new to Toronto and still discovering all the best places to go.
My hair was a light caramel/dirty blond when I walked in. I asked my colorist to make my color richer for winter, and slightly darker but not dark. I also asked for a side sweep, not bangs.
Approx 2.5 hours and 180$ later, I walked out with horrendous straight short bangs, and dark brown almost black hair with a reddish tint.
I didn't say anything because firstly I was in shock and I was hoping it looked amazing and I just needed to get used to it, AND I knew well there's nothing they could do. Bangs take months to grow and well.. the color will fade.
My friends and BF admitted it was WAY too dark and that my bangs were odd and did not flatter my face.
It's been 2 months and now my hair has finally faded to a medium brown but my bangs still suck.
Needless to say.... I will not be going there again. Oh and my colorist also asked me out. Puke.