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  • This Tesco store doesn't strike me as a Tesco at all, its' design and location actually does make it look pretty cool. This Tesco store is massive to say the least, with an impressive free from range compared to other branches in the local area. The car park here, as with the store is quite big with alot of spacing, even a click and collect bay where you can have your shopping brought to your car. It can be quite tricky going in and out of the car park, especially if you are not familiar with the area. I had an incident with three members of staff here. 2 of them (in a group) sent me to the wrong isle when I was looking for a free from range, only to have to go right back in another direction when another member of staff shown me the way to the CORRECT location - I do feel staff should know their store, or at least admit they are not adamant it is in a certain location. Another member of staff assisted me at the checkout for the mobile scanners, as I had a few things I wanted to cancel, I needed her to do something for me but she really confused me, she went through everything and made a few minor mistakes, hence confusing both myself and the server - when all I wanted was just to cancel a few items, which had been taken off the shelves by the time I wanted to knock them off my scanner. She seemed too eager to help, at the point she was treating me, as a child, when I know how to work these machines and probably did understand it more than her. They do have a rather nice cafe, which stands out as a different cafe compared to Tesco's usual standard - it did look nice and have a nice view of Stretford. A salon, pharmacy and opticians are also here. They is lifts to get you up to the shop level, as well as an escalator. Going alongside the store's large size, it means it isn't really a place you can just run in and get a pint of milk for example This is a great store with a great look, just some staffing and parking issues ruin that - so that is a reason why a store which would deserve 4 stars, is unfortunately only getting a 3. As this is one of my favourite Tesco stores, considering the look , location and products sold, I do want to come back here and give 4 stars, hopefully the staff can be helpful, rather than confusing and incorrect and if this happens - they will get 4 stars but for now, it can only be a three.
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