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  • I brought my car to Allen's because my headlights stopped working. They were very nice and got my car in quickly. They gave me a quote of $631 for a replacement headlight dimmer switch. After the initial sticker shock, I decide to research the part myself. I found the part online for $199 when Allen's was charging $460. When I called and questioned them about it, they said that is what NAPA quoted them. Sooooo, I called NAPA. The price they gave me was $350 (still $110 less than Allen's told me). I decided to order the part and change it myself. I feel like they were trying to get more money out of me unfairly. My quote from them has an "other charge" of $20 on top of the part from NAPA being marked up $110. I'm sad and disappointed that they tried to scam me out of money. I can't comment on the quality of their work as I decided not to go use their services. All I can comment on is that I feel as though they were dishonest in their part price quote. I will not be using or referring Allen's in the future.
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