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  • Total joke. Don't let them get your email address on their mailing lists, because they will continuously spam you and try to sell you a car you were never interested in at the first place (claiming "updated pricing" and the like). I tried to trade in a car here with autotrader, and they sent me emails (and phone calls) from a customer service specialist saying that they have an excellent trade in program that will do an inspection with you on site detailing exactly why your quote is the way it is, with comparison to blue book estimates. It sounded great, but this place is all talk. What I got instead when I showed up were grumpy people who had no idea my appointment existed, who gave me a ridiculously lowball offer (seriously, I could've crashed that car into a concrete barrier, called somebody, and gotten them to tow it away for scrap for more money than they offered), and offered absolutely no justification for why there were deductions taken off the estimate (in fact, the emails from them indicated that they were willing to buy for higher than the estimate). My experience with their trade-in wing is definitely indicative of their other services, because seriously?? They hire "customer service specialists" to lie about what their processes are so they can get your foot into the dealership? I certainly would not buy a car here.
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