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| - We went to Valenti's on a whim decision. We walked in around 7:15 on a Saturday night, & were immediately greeted by a friendly host staff, & waited under 5 minutes for our table. The place seemed very lively, & extremely loud with live music in the bar area. We thought it would be a perfect place for our 2 & 4 year old. We were unaware that this restaurant was not at all kid friendly, but soon discovered it was. Our server was friendly, but was observed rolling her eyes on numerous occasions (asking for a kid's menu, bread). She seemed very impatient and did not seem to pay attention to our orders fully. The bread took over 10 minutes to arrive. It was worth the wait as we enjoyed it very much. Then our main entrees arrived about 10 minutes after the bread. We explained that we did not receive our salad, the server put the blame on the food runner and offered to pack it up and not charge us. I expressed that was unnecessary, & that we would still enjoy our salad along with our main course. During this time my 21 month old had a small outburst and a few patrons seemed upset. I apologized and calmed him down. Back to enjoying our dinner, everything was going smoothly until I ordered dessert. I asked if the Spumoni was made in house, to where the server replied, "we don't have Spumoni". I simply pointed to it on the menu and she shrugged and explained they must be out of it. My son noticed carrot cake in the deli window in front of the hostess stand, and ordered that (it wasn't on the menu, nor were we informed of it's addition for the evening.) I ordered the "coppa pistachio" which sounded heavenly to me. It was described as a "pistachio gelato with crushed pistachio over top". I was a bit surprised when the server brought me something completely different which appeared to have grapes on top. When I questioned her, she simply stated, "this is what you ordered". She then brought a menu over and I pointed to what I really had ordered. She apologized, returned in 5 minutes to inform me that they were out of the dessert that I had ordered. We got the check and were about to pay when we overheard (VERY clearly) the owner at another patron's table say "Isn't it a bit late for children to be up?" (At this point it was 8:45 pm). Everyone at the table turned to look at us, & embarrassed as we were, we sat patiently and waited to pay the check (10 minutes to bring me change). We even asked another server for change and she rudely replied, "no, I don't have change". Without an offer to get us change or get our server to break our $20 bill). What server doesn't have change for a $20?? Come on.
On our way out, I let the owner know that I heard his comment and was insulted. He lied to me saying he didn't say what I think he said. I told him we will not be back, & he replied, "good!" Our first clue that they didn't like kids, should've been the lack of a kid's menu. I agree if a place doesn't have a children's menu, then you shouldn't bring them, but there is a less crass way to approach the situation. Maybe explain that they don't cater to children?
The bottom line, while, Valenti's food was delicious, the service was less than desirable, & kids are not welcome.
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