(In my horrible Italian voice) "Mamma Mia itsa Pizza", I have no idea why I started with that. Hey Tony, Cool joint at Concord Mills Mall. I can't say that I am a fan of the pizza though, and I may have found your issue. I think its the sauce. The sauce is quite bland. I can tell its just a base sauce but you need to add the herbs and spices to the sauce to bring out the flavor. I understand you add your seasoning to the finish product but if you kick up your sauce some more with a little flavor at the beginning you would have a winner. Today I had the small 12" Napoli pizza and it was just OK! The tomato sauce just had no flavor to it to make me thoroughly enjoy it. BUT!!! There is a but, your crust is pretty freaking good, that may have been one of the reasons I kept indulging into more and more slices. Not to mention I was pretty hungry. The meatballs were cooked pretty well too, Great job with that. I'm glad you all didn't just dump a bunch of basil on my pie either and instead it was just the right amount.
One Major plus about this place is the service, very quick and upbeat and its not like they don't want to be there.
Overall I feel like you have some time to work out a few kinks and make a few adjustments since your just opening this new location.
SIDENOTE: This entire review was written in my Black Italian voice!