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  • I guess I will give VW of Sahara one star since they won't let me give none. Let me just say that the service department is absolutely horrible. They are rude and unsympathetic especially the 5th time I brought my car in for the same issues. My car only has 20,000 miles on it and I really didn't expect major problems. I bought it certified preowned and it only had 3,000 miles on it. The car has been nothing but a headache and the service department had only made it worse. On the third time I brought it in the kid at the service counter actually told me he didn't know what to tell me. How rude. Well the last time I went in I was extremely upset an wishing I never bought the car. I ended up being told I was being rude but it didn't matter that I had been inconvenienced five times for a problem that shouldn't be happening. I even had to beg for a loaner car. By this time you would think they would be so apologetic for my inconvience. No they couldn't off cared less. So the out come. I grabbed my stuff and left. I was not going to let them take a look at my car again. I called Findlay North VW . They were awesome. They got my car right in and diagnosed that it needed a new compressor in an hr and half, VW of Sahara had it for four days once and could hardly find anything wrong. If they even looked. So if u need a VW dealer go to Findlay North. I would rather drive further then to put up with Sahara EVER again!
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