The food here probably deserves a solid 4 stars from me but as other Yelpers have attested to, the service is what really drags this restaurant down.
As a party of 4, we ordered a large plate of boneless green onion fried chicken as well as a half and half order of fried chicken in sauce and regular fried chicken. It was plenty enough food for the 4 of us and the chicken was great! Fried to a crisp and crunchy coating, the meat was overall fairly tender and juicy. The sauce that came with the green onion was delicious and complemented the fresh flavour of the green onions well. The sauce from the "fried chicken in sauce" was too vinegary for my likings but I could understand if other people enjoyed that taste. The regular fried chicken came with a sweet and sour sauce on the side, which was also great.
The problem with the service is that they seem to be understaffed, inattentive, and forgetful. When we arrived, there were 3 tables empty but we still had to wait about 10 minutes because all 3 were still covered in the mess of its previous guests. Throughout the meal, we had to ask for plates (which took a while to come) and then new plates (because the ones they gave us were dirty), chopsticks (because they assumed we needed forks), and a refill of water (which never came so I had to ask again). The waitresses weren't outwardly rude but I did feel a vibe that they didn't really want to serve us.
Is this the best Korean fried chicken I've ever had? No. Is it the only place within this area that offers it? Probably. I wouldn't mind coming back but I'd have to mentally prepare myself to compromise my needs for good service.