The bank - the place you go to stand in line to either sadly wave goodbye or happily greet your money.
On rare occasions, however, you need a little more. We recently stopped in to get a form from the bank and when we were chatting with the guy helping us while waiting for the form we explained we needed it because it was one of 40+ pages we needed to fax (who uses fax machines anymore, right?). Then the guy offered to fax it all for us which we thought was pretty cool of him.
He was really nice about it too and was still very personable even when he was supposed to be getting off work and the 40 pages were taking their sweet time getting faxed.
If that's kind of customer service doesn't deserve five stars I must be missing out on something.