I like that they are 24/7, but I wish they had a competent staff for all 24 hours of the day. I have now gone in two times In a row and been given the wrong time in beds after specifically asking. I asked for the FGT bed but only at 7 min because I'm just starting to work on the tan. Both times (different associates) set it for the full ten mins. Got a little crispy and now have to wait a few days before I go back. Not happy.