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| - I first discovered Cornish Pasty at the Tempe location in 2006. The food has always been delicious, so I was thrilled when they opened a location closer to home. The food is still good, but there are two issues with this location that really need to be addressed. First, as other reviewers have noted, there is a really bad odor inside the restaurant. It almost smells like bad feet. I don't know if its a particular food that is making that bad smell or what, but because of it, we always opt to eat outside. When you enter a restaurant you should be greeted with a cornucopia of deliciousness -not a weird stench that makes you want to run.
Secondly, the customer service. This is consistently - inconsistent. Sometimes its ok, and then other times its just plain terrible. The other night we had to wait 1 1/2 hours for our food and we didn't see our waitress for over an hour--that's right-AN HOUR--no drink refills, nada. In fact we almost just left. I don't care how busy you are, that is unacceptable. If the customer service was excellent, I could overlook the 5 earrings in the nose-20 tats-freak show waiters they have serving the customers. (ok, so they ARE friendly for the most part) But bad service, coupled with hippie freaky waiters is starting to wear thin. I really want to give this place 5 stars because their food is wonderful, but until they get their customer service up to par and get rid of that smell. this place is never going to be in my top 5.
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