Starting from the ticket center workers were rude. They did not correctly answer questions about pricing and bird times and were very bratty with their short answers. All but one of the bird handlers were rude to us and other parents with children in the area. We were unable to see a few birds because of times. We asked about bird times at the ticket center and they didnt have answers. When we asked a bird handler when we could see the birds again he very rudly said "you are supposed to ask the ticket takers for times" and did not answer the question. Poor service all around. I will not give them my money again. Lacking in manners.