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| - You can all believe Peter K. When he says to stay away from this business. My story is not as uncomoassionate as his, but it still shows their unprofessional practice. We went to Yuppie Puppie for a closer groomer.
I had phoned a week earlier to inquire about having my daughters cat groomed. I told the appointment setter more than once that her cat had only been professional groomed once and he got aggressive with the groomer. Since that time, we have bathed and trimmed him at home. He needed a clean shave because he had two matted areas under his front legs. The girl on the phone assured me that he would be in good hands with Elana. Evidently, she was super with cats and could handle any cat. I also was told that he would be the first in the morning so as not to make him nervous with dogs barking.
We arrived at nine and some angry little women arrived at five after. She seemed a little pissed that we were waiting, there was another woman waiting with her poodle,also.
So much for being first.
So we get in after she pops open the door and wave us in with no words. I felt like I was at the DMV. Evidently they let five grown cats roam the salon all night. I don't have a problem with that, but any cat person knows that you will not make a new cat feel welcome if you have five other cats hissing at him and rubbing their glands on the outside if his carrier.
We had reservations to leave him but against our intuition, we did. Twenty minutes later, we get a phone call. It's Elana and she says," umm, you have to come get him, he attacked me." She had a ton of attitude and nonprofessional demeanor. She told us that she tried to muzzle him which we had not agreed to or even discussed at the consult. My husband was available to get him so he did. He gave her 20 dollars because she managed to shave the top of him. I understand that he is a bit much for a dog handler, I wish they were honest up front about Elana and her dismissive attitude and the five cats.
Anyway, the Barking Lot is the place I have taken my digs for years and I send everyone I know to Marissa. We will take him back to her. A bit of a drive, but worth it!
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