Glad to get a response from Alamo but there was no QC person to go over my car with me. There were only 4 cars being worked on at any time I was there so that isn't a good excuse as to why it took so long. I have been to car washes all over the country that employ less workers than your business that charge the same prices as you do and they are way superior in efficiency. So if you think you need to hire more apparently incompetent workers and want to threaten to raise your prices so be it. It doesn't affect me because I won't be back.