Bought a car a little over a year ago, now i can leave a review because i never knew about yelp. . I had a pre qual letter from bank of america. .find the car i wanted and salesman and manager said they would match my prequal letter using bank of america .. i agreed and got my car. . 3 days later the check engine goes on and its an egr sensor. . I call the dealership and explain that when codes are erased it usually takes about 80 to 200 miles to turn back on if it's an emissions problem. . They told me i should have bought a warranty. . As a mechanic this frustrated me because i know they erased the code to sell it. . Long story short i talk to the general manager very politely i explain the situation and he did not help. .he tells me I'm testing his patience and rudely yells at me. . After he tells me "just to get you off my back take it to the mitsubishi dealer and we will pay the bill. . I take it and they fix it they send the general manager the invoice and they pay for it. .he then tells me he doesn't want me to call or go to the dealership ever again. . Weeks later i get declined letters from multiple banks stating i didn't qualify for a loan with honda west, when they specfically told me they would match my prequal with bank of america using bank of america.. so they lied my credit took a major hit because Honda West lied and sent my information to multiple banks. .these guys are very unprofessional and liars..your better off going to another dealer