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  • Came here with a group of 6 adults & 2 kids. It's a pretty small restaurant, so a table of 8 already took up almost 1 full wall area. Our original table was next to the sushi bar. But it was quite tight for all of us to sit there. A table behind us left, and we asked if it was ok to switch to the wall table. At first she was saying isn't this one better? Pointing at our original table. But we explained it was a bit tight and the wall one was a bit more spacious. She said we have other reservations but the was no one standing at the door, and we explained that we also made reservation as well. So she said ok and tried to quickly clean the table but didn't do it thoroughly. We were also missing 2 sets of dishware...and we asked several times and they didn't understand what we wanted..only gave us a extra part of chopsticks.... :\ Also the 2 cups of cold water we received had particles floating in it...One had 1 black speck and the other one looked like water calcium flake. They were totally under staffed. Only 2 mid-aged Korean ladies worked all the tables. And their English wasn't very well. We ordered the 108 pcs Love Boat Sushi Sashimi and the lady heard wrong and gave us the 40 pc one instead. We didn't realize it until we ate it all and said huh? That was 108 pcs??? Told the lady and she insist that we told her we wanted the 40 pcs..but we told them no 40 pcs is only for 2 ppl we have more than 2 ppl, why would we ordered that one. So she said ok and got us 108 pcs. They did apologize and gave us 2 Free Grilled Salmon Heads. But when the bill came they charged us for both 40 pcs and 108 pcs Love Boat. One of the lady told us you ordered both so you have to pay both.......but we ordered the 108 pcs and never asked for the 40 pcs....so they recalculated the bill and gave it back to us...but the total was even more than before?????? Ok so what is going on here?? The lady came back and said sorry sorry this is wrong bill and gave us another one... And I was also eavesdropping other tables were also complaining about the service. I feel for them because they really need to hire more ppl that can communicate well in English. Save both the customers and business owner's headaches. Their food was good though, just the service needed to be improved on.
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