My Internet service did not work for the first 5 days. Called was on hold for 40 minutes and the automated kept saying my hold time was 4 to 6 min? Was re directed 2 times , was hung up on. Rude customer service , being very apparent they did not care , was told it was my area and repair was being done as we spoke. Called back the next day , Internet was still not working , finally after being transferred twice spoke to a representative that was polite and fixed the problem.
Was told wrong information , service was never down in my area??
Also after checking my credit score I saw a hard inquiry that was done by CenturyLink, which they are suppose to tell you if it's a hard inquiry. Not impressed , not a good first impression.